Privacy Policy – 988win Pakistan Online Betting Platform

1 Introduction

988win operates an online betting and gaming platform serving players in Pakistan. When you visit our website, create an account, make a deposit, place a bet or contact our support team, you share certain personal information with us. This Privacy Policy tells you exactly what we do with that information.

By registering an account on 988win or continuing to use the platform after this policy has been updated, you confirm that you have read and understood its contents. If you do not agree with how we handle personal data, please do not register or continue using the platform.

This policy applies to all users of the 988win website and any services accessed through it. It covers personal data collected directly from you, data collected automatically when you use the platform, and data received from payment processors when you deposit or withdraw PKR.

2 What We Collect

We collect different types of information depending on how you interact with 988win. The main categories are set out below.

Information You Give Us Directly

• Registration details: Your name, date of birth, contact number, email address and any username or password you create when signing up.
• Identity verification documents: If we request proof of identity or age, you may provide a CNIC, passport or other government-issued document. This is used solely for verification purposes.
• Payment information: Details associated with the payment method you use to deposit or withdraw PKR — such as a JazzCash or Easypaisa mobile number, bank account details or card information. Full card numbers are handled by our payment processors, not stored directly by 988win.
• Communications: Any messages, queries or complaints you send to our support team, including live chat transcripts and email correspondence.

Information We Collect Automatically

• Device and browser data: IP address, browser type, operating system, device model and screen resolution when you access 988win.
• Usage data: Pages visited, games played, bets placed, time spent on each section, clicks and navigation paths through the platform.
• Session data: Login times, session duration, and the sequence of actions taken during each visit.
• Cookies and similar technologies: See Section 5 for full details on how we use cookies.

3 How We Use Your Data

988win uses the personal data we collect for specific, defined purposes. We do not use your data in ways that would surprise you or that go beyond what is needed to run the platform properly. The main purposes are:

If you have opted in to receive promotional emails or notifications about new offers — such as PSL season promotions or bonus credits — you can opt out at any time by contacting our support team or using the unsubscribe option in any promotional email.

4 Payment Data and PKR Transactions

All deposits and withdrawals on 988win are processed in Pakistani Rupees (PKR) through the payment methods available to Pakistani players: JazzCash, Easypaisa, Raast, bank transfer and debit or credit cards.

When you make a payment, the transaction is handled by our payment processing partners. These processors operate under their own privacy and security standards. 988win receives confirmation of successful transactions along with the partial identifiers needed to process withdrawals — such as a masked mobile wallet number or the last four digits of a card. We do not store full card numbers or full account credentials on our own servers.

Transaction records — including deposit amounts, withdrawal requests, dates and methods — are retained as part of your account history. These records are necessary for account management, dispute resolution and fraud prevention.

5 Cookies and Tracking Technologies

988win uses cookies — small text files stored on your device — to make the platform work correctly and to understand how players use it. We use three broad categories of cookies:

• Essential cookies: Required for the platform to function. These handle things like keeping you logged in during a session, remembering your language preference and maintaining your betting slip. You cannot opt out of essential cookies while using 988win.
• Analytics cookies: These help us understand which pages are visited most, how long players stay on each section and where navigation issues occur. The data is aggregated and does not identify you personally. We use this to improve the platform experience for Pakistani players.
• Preference cookies: These remember your settings — such as display preferences or your preferred sports section — so you do not have to reset them each visit.

You can control or disable non-essential cookies through your browser settings at any time. Disabling analytics or preference cookies will not stop you from using 988win, but some features may work less smoothly. Essential cookies cannot be disabled without affecting platform functionality.

6 Data Sharing

988win does not sell your personal data to third parties. We do not share your information with advertisers for the purpose of targeting you with ads on other platforms. Your data is shared only in the following limited and necessary circumstances:

• Payment processors: JazzCash, Easypaisa, Raast and card processing partners receive the data required to process your PKR transactions. They operate under their own privacy terms.
• Identity verification services: Where we use a third-party service to verify your age or identity, that service receives the relevant document data for verification purposes only.
• Fraud prevention systems: Certain technical signals — such as device fingerprints and IP patterns — may be shared with security service providers to detect and prevent fraudulent activity.
• Legal obligations: If we are required to disclose data by a valid legal process or to prevent serious harm, we will comply with that obligation. We will notify you where we are legally permitted to do so.
• Business transfers: If 988win's business is acquired or merged with another entity, your data may form part of the transferred assets. Any acquiring entity would be bound by this privacy policy or a policy offering at least equivalent protection.

All third-party service providers who handle 988win player data are required to process that data only for the stated purpose, to keep it secure and not to retain it beyond what is necessary.

7 Data Retention

988win retains your personal data for as long as your account is active and for a reasonable period afterwards to handle any outstanding queries, disputes or fraud investigations. The general retention principles we follow are:

• Account registration data and transaction history are retained for the lifetime of your account plus a standard period after closure to allow for dispute resolution.
• Identity verification documents are retained for as long as required to support the verification on record and are securely deleted once that purpose is fulfilled.
• Customer support communications are retained for a period sufficient to resolve any follow-up queries or escalations.
• Aggregated, anonymised analytics data — which cannot be linked back to any individual — may be retained indefinitely for platform improvement purposes.

When data is no longer required for any of the purposes described in this policy, it is securely deleted or irreversibly anonymised.

8 How We Keep Your Data Secure

988win takes the security of your personal data seriously. We use a combination of technical and organisational measures to protect it from unauthorised access, loss or disclosure. These include:

• SSL encryption: All data transmitted between your device and 988win is encrypted in transit using industry-standard SSL/TLS protocols. The padlock in your browser confirms this is active.
• Access controls: Access to personal data within 988win is restricted to staff who need it to do their jobs. Access is controlled by role-based permissions and is logged.
• Password protection: Account passwords are stored in hashed form and are never visible in plain text, even to 988win staff.
• Monitoring: Our systems are monitored continuously for unusual activity, attempted breaches or patterns consistent with fraud.
• Secure payment handling: Payment data flows through PCI-DSS compliant processors. Full payment credentials are not stored on 988win servers.

9 Your Rights Over Your Data

As a player on 988win, you have meaningful rights over your personal data. You can exercise any of these rights by contacting our support team at any time:

• Right of access: You can request a copy of the personal data 988win holds about you. We will provide this within a reasonable timeframe.
• Right to correction: If any of your personal data is inaccurate or out of date, you can ask us to correct it. Some corrections — such as a name change — may require supporting documentation.
• Right to deletion: You can ask us to delete your personal data. We will do so where we are not legally required to retain it and where no outstanding balance or dispute exists on your account.
• Right to restrict processing: You can ask us to limit how we use your data in certain circumstances — for example, while a correction request is being reviewed.
• Right to withdraw consent: Where we process your data on the basis of your consent — such as for promotional communications — you can withdraw that consent at any time without affecting any other aspect of your account.
• Right to data portability: You can request your account and transaction data in a structured, machine-readable format where this is technically feasible.

To exercise any of these rights, contact our support team using the details in Section 12. We aim to respond to all data rights requests within 30 days. In complex cases, we may need up to 60 days and will inform you if that is the case.

10 Minors and Under-18 Players

988win is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or provide any personal information to 988win.

If we become aware that we have collected personal data from a minor, we will delete that data immediately and close the account. If you believe a minor has registered on 988win, please notify our support team straight away so we can investigate and act promptly.

As part of our responsible gaming commitment, we use the date of birth provided at registration to enforce our age policy and may request additional proof if there is any doubt. For more on our responsible gaming approach, visit our Responsible Gaming page.

11 Changes to This Privacy Policy

988win may update this Privacy Policy from time to time as the platform evolves or as legal and technical standards change. When we make material changes, we will notify registered players via the contact details on their account. The updated policy will also be published on this page with a revised effective date at the top.

Continuing to use 988win after any update to this policy constitutes your acceptance of the revised version. We encourage you to check this page periodically so you are always up to date with how we handle your data.

12 Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how 988win handles personal information, please get in touch with our support team:

We take privacy concerns seriously and will respond to all queries promptly. If your concern relates to a data deletion or access request, please include the email address associated with your 988win account so we can locate your records efficiently.